The Florida Bar News edition from June 1, 2014 features an article about a woman who chose to use a commercial or generic will instead of working with a lawyer to prepare a specific will for her needs.
In this case the commercial will form saved her some money in preparing the document. But it cost her family much more in litigating the will that the initial lawyer would have been. The problem experienced by this woman could have been easily avoided by addressing all the necessary items in the will had she chosen to use an attorney. This is not an uncommon story